Shipping & Delivery Policy

At Rudraksha Gallery Nepal we carefully pack every order to ensure that your Rudraksha and spiritual products reach you safely and in good condition.

Order Processing

Orders are processed after successful payment confirmation. Processing time may vary depending on product availability, order verification, customization, or other requirements.

We will make reasonable efforts to dispatch your order as quickly as possible.

Delivery Time

Delivery time depends on the destination, shipping method, courier service, and other factors. Estimated delivery times are provided for guidance and may vary due to weekends, public holidays, weather, customs clearance, or courier delays.

International Shipping

We may offer shipping to selected international destinations. International customers may be responsible for customs duties, import taxes, clearance charges, or other fees imposed by the destination country.

These charges are determined by local authorities and are not controlled by Rudraksha Gallery Nepal.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address, phone number, and other required details.

Rudraksha Gallery Nepal will not be responsible for delays or additional charges caused by incorrect or incomplete information provided by the customer.

Order Tracking

Where tracking is available, tracking details will be shared with the customer after the order has been dispatched.

Delayed, Lost or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged products, please provide clear photographs or videos of the package and product so that our team can review the issue and assist you.

Contact Us

For questions regarding shipping or delivery, please contact our customer support team using the contact details provided on our website.