Privacy Policy

At Rudraksha Gallery Nepal, we respect your privacy and are committed to protecting the personal information you provide when using our website.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Name
Phone number
Email address
Billing and shipping address
Order details
Payment-related information
Information provided during customer support enquiries

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm payments
Provide customer support
Send order and delivery updates
Respond to your enquiries
Improve our website and services
Prevent fraudulent or unauthorized transactions
Meet applicable legal requirements

Payment Information

Payments may be processed through secure third-party payment providers. Payment providers may collect and process payment information according to their own privacy policies.

We do not intentionally store sensitive payment information such as complete card details unless required by our payment-processing systems.

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

Sharing of Information

We may share necessary information with trusted third-party service providers such as payment processors, courier companies, website service providers, and other partners required to operate our business.

We do not sell your personal information for commercial purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the details available on our website.